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WELCOME TO OUR STORE
Limited Item,Amazingly Beautiful,No Second Chance offer ! Feel like it ,make sure you have it ..
Product Description
Item Code
HP026
Metal
Sterling Silver
Stone
Precious Gem Stone Yellow Citrine
Quantity
1 Pcs As Main Picture
Stone Diameter (approx)
Length 30 mm
Gift
Set "HERMOSA": Box/Pouch/card
Total Weight
110 .ct
Included with your Purchase
Fully-Insured
A Complimentary Jewelry Box
14-Day Money Back Guarantee
100% Customer Satisfaction
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Refund or Replacement Policy :
Returns are available if not satisfied; the return shipping fee will be at the buyer’s expense; please return items within 30 days after giving us the tracking number, then refund will be issued as soon as possible after tracking number received from buyer.
*
The pictures show the real items without any special processing. But the color and brightness may differ a little for the difference of shooting facilities, computer display screens or other factors. Your understanding is so appreciated.
Notice: the jewelry box, cloth or bag in the picture doesn’t come with the item. They are just used as a background for pictures. But usually we will send it as a gift for customers. Thank you.
Other Hermosa Jewelrys
hermosa217 Store
hermosa Store
ringlover216 Store
Customer Service
Click to email us
(Reply within 24 hours)
Click to message us
(Instant communication)
Click for voice communication
Feedback
Please leave us your positive feedback and 5-star rating if you are satisfied with our items and service. You will be greatly appreciated. If not quite satisfied, please do contact us before leaving the feedbacks. We will surely solve the problem for you satisfactorily. (100% communication, 100% refund, 100% replacement,100% communication)
Please do give us a chance to make things right before any negative or neutral feedback left. And those who leave bad feedbacks without communication are not welcome at all. Because we always trust:
Item as described
Actual size as described; Shape as pictures shows; Color almost the
same as the picture
Communication
Emails answered in 24 hours, skype call answered in 5 minutes
( in working days)
time
regular shipping = 30 business days, faster shipping way=10 business days.
and handling charges
No handling charge
Items will be sent out in 24hours after the payment in working days (Monday-Friday) to international shipping; it usually needs 15-30working days for arrival. ( and as international shipping is affected by many unsteady factors: customs, flights, weather, war, trade policy ,etc, some shipments do get delayed sometimes, so please do contact us if you still have not got the items after the referred time, we will surely find out and solve the problem for you satisfactorily. Please trust us. And we believe nothing can be a problem with communication.)
It normally takes 7-30 working days to most countries, actual delivery time mostly depends on the destination you live. Delivery time lasts approx.
A) Europe Countries: 14-30 business days.
B) : 10-25 business days.
C) Australia: 14-30 business days.
D) Other countries: 30 business days or more.
Besides we’ve got another much faster shipping method which usually only takes 5-8 working days for arrival. But extra shipping fee has to be paid by buyers. If the faster shipping way is needed, please email us as soon as you’ve ordered the items and we will choose the faster way for you. International Buyers – Please Note: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check your country’s custom office to determine whether these additional costs will be prior to bidding / buying
International Buyers – Please Note
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.
Payment
PayPal is the only available way for payment here to ensure the safety of both sides. Please make the payment as soon as you’ve won or ordered the item. And we can only keep the items for 7 days since the sale date. Or unpaid cases will be opened and we will also report this to to notice other sellers. Once you won the bidding, whether you’ve made the payment or not, will charge the listing fee and final value fee for the item. And our other potential buyers have been lost too. Your understanding is so appreciated. If you want to order a large quantity of items, please make the payment together after you finish bidding, then we will send you a combined invoice for the payment. In that case, we can send out all the items in a lump and you can also get them in one package. It’s much convenient for both the buyer and seller.
Notice of Jewelry
A Letter to Customers
Gift
We are very pleased to give you a beautiful and absolutely free gift if you buy over 7 items(including 7 items) in one order together.It’s our way of saying: Thank You for shopping at Hermosa on . The free gift will be shipped with your orders.
We are committed to providing you with beautiful jewelry and superb customer service. Each purchase will be ship in an stylish gift box with our pledge of unsurpassed quality.
FAQ
Are all your Stones genuine?
Yes. All of the Jewelry that we stock are supplied directly from our factory. So we are completely sure that all stones we sell are genuine and the silver is always sterling 92.5.
Are you selling silver?
We are selling sterling silver only. All our products are stamped.
Is your jewelry brand new?
Yes. All of our Jewelry is brand new and in top retail condition. They are exactly the same as if you purchased them from a high-street shop. Please note that some our products are specially stylized to only look like vintage style jewelry pieces.
Why are the prices so low?
Because we are the best on the market!. Our jewelry is the top quality, we are the manufacturer (not reseller) of .925 sterling silver jewelry so none can beat our prices and our quality! Besides we have the benefit of reducing costs by selling online.
How fast you ship your orders?
We shipped all paid orders within 24 hours. Weekends orders will be shipped on Monday or Tuesday, if Monday is a Holiday.
When will my order arrive?
The actual delivery time of International orders depends on the local post service. The reference shipping time you can get it on our shipping terms.
What happens if I do not receive my order?
It is very unlikely that you will have any problems with receiving your order but to avoid any hassle. We strongly recommend to insure Your order. Our flat rate insurance fee is just 6 USD.
We are not responsible for uninsured orders that will be lost, damaged or undelivered.
Can I ship to an ALTERNATE ADDRESS?
Your address must be verified by PayPal. We will be happy to ship the item to a different address if PayPal has verified it. We don’t accept ship the item to the third country. Please do leave note to us when paying via PayPal if you need to ship to an Alternate address (not message)
I paid for more than one orders in the same day. Will they be SHIP TOGETHER?
Please wait until all of the auctions have ended and complete the checkout from the most recent email that you received from us. Once you have completed the checkout, you will not be able to combine any additional auctions. And if we can’t get your reminder in time, the items will be processed separately once checkout is completed with payment.
What can I do if my Jewelry doesn’t fit correctly?
The quickest way to get your Jewelry adjusted is at your local jeweler. Most jewelers will provide this service for just a few dollars.
Can I return my item?
If for any reasons You are not happy with Your purchase, return the jewelry within 30 days and we will exchange it or refund the purchase price.
What do I do if I don’t like the Jewelry when it arrives?
If you do not like your merchandise you can send us back within 30 days from the date when you received it.
A refund will be issued within 7 business days from the date of receiving back Your order in the form the payment was received.
The jewelry must be returned in its original condition, unworn and unaltered in any way. We do not cover the return shipping cost unless the item is damaged or broken due to our company’s negligence.
If You have any question please contact us by email or by phone.
Refund or Replacement Policy
Returns are available if not satisfied; the return shipping fee will be at the buyer’s expense; please return items within 30 days after giving us the tracking number, then refund will be issued as soon as possible after tracking number received from buyer.
PS: The pictures show the real items without any special processing. But the color and brightness may differ a little for the difference of shooting facilities, computer display screens or other factors. Your understanding is so appreciated.
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